MgoShort User Service Agreement
《MgoShort User Service Agreement》 Last Updated: 2026-01-07
MgoShort User Service Agreement
Release Date: January 7, 2026 | Effective Date: January 7, 2026
1. Scope of Application and Acceptance of Terms
1.1 This Agreement constitutes a legally binding contract between you (hereinafter referred to as the “User”) and NTZ MCN SL (hereinafter referred to as “we”). It governs all activities conducted by you through this APP (hereinafter referred to as the “Platform”), including but not limited to viewing short dramas for free, making in-app purchases, interacting through comments, and browsing advertisements.
1.2 The Platform may contain links to third-party content provided solely for user convenience. Such links do not constitute our endorsement of such content, and we assume no responsibility for any third-party content or services.
1.3 By clicking the “Agree” or “Accept” button, or by completing registration, logging in, or using any aspect of this service, you acknowledge that you have fully read, thoroughly understood, and agreed to accept all terms of this Agreement and the Privacy Policy. If you do not agree, you must immediately cease using this service.
2. User Eligibility and Account Management
2.1 Age Restrictions: Users in the European Union must be at least 16 years old. Users in Brazil, Mexico, Colombia, Bolivia, Peru, and Argentina must be at least 18 years old. Minors may use the service only with written consent from their legal guardian. Guardians may contact customer service to deactivate a minor’s account or request a refund for unauthorized charges.(In Peru, refund requests must be submitted within 30 days of purchase).
2.2 Account Registration: You may register using a mobile phone number or third-party accounts (e.g., Google, Apple ID, Facebook), providing true, accurate, and complete information. Update details promptly when changes occur. If real-name registration is required by local regulations, you must provide compliant identity information.
2.3 Account Security: You bear full responsibility for the security of your account and password. Disclosure to third parties or permitting unauthorized use is strictly prohibited. All actions performed through your account are deemed your responsibility. Immediately notify us via customer service channels and change your password if you detect account theft or unusual logins.
2.4 Account Disposition: We reserve the right to suspend or terminate your account and service access under the following circumstances without liability for breach of contract:
(1) Violation of this Agreement;
(2) Registration information is false or invalid;
(3) Account inactivity for 12 consecutive months or longer;
(4) Compliance with laws, regulations, or regulatory requirements.
Upon account termination, we will delete or anonymize your personal information in accordance with local regulations.
2.5 Account Cancelation: You may request account cancelation via the “Settings – Account Cancelation” feature within the app. After cancelation:
(1) You will no longer be able to log in or use services with that account;
(2) All rights and interests associated with the account shall be deemed forfeited, and we cannot assist in retrieving any content, information, or data (except as otherwise required by laws and regulations);
(3) The account cannot be permanently restored;
(4) You remain liable for any obligations incurred during your use of the account.
2.6 Third-Party Services: Use of this service may involve third-party services (e.g., wireless carriers, payment providers). Your use must comply with such third parties’ policies, terms, and fee structures.
3. Service Content and Usage Rules
3.1 Service Scope: Our services include but are not limited to free short-form video viewing, paid short-form video unlocking, virtual currency top-ups, content bookmarking, commenting/liking, sharing, personalized recommendations, and ad display. We reserve the right to add, adjust, or terminate certain service features based on business development. Relevant adjustments will be notified via app pop-ups, announcements, or similar means.
3.2 License Grant: Subject to compliance with this Agreement, we grant you a non-exclusive, non-transferable, non-sublicensable personal license for non-commercial use, permitting you to access and use the Service. You may not use the Service for unauthorized commercial purposes such as business promotion, data scraping, or bulk crawling.
3.3 Prohibited Conduct: While using the Service, you shall not engage in the following activities:
(1) Reverse engineering, disassembling, or cracking the app, or attempting to obtain source code or modify program functionality;
(2) Distributing or uploading materials containing illegal information, infringing content, violence, pornography, hate speech, or discriminatory content (based on race, gender, religion, nationality, etc.);
(3) Using automated scripts, bots, crawlers, or similar tools to access or interfere with the Service;
(4) Interfering with the normal operation of the APP or infringing upon the legitimate rights and interests of other users (e.g., account theft, malicious comments);
(5) Blocking, skipping, or tampering with advertisements within the APP (unless the paid ad-free feature has been activated);
(6) Other actions that violate applicable laws and regulations in relevant regions or the terms of this Agreement.
4. In-App Purchases and Payment Rules
4.1 Payment Channels: Supported in-app payment channels include but are not limited to mainstream payment platforms in applicable regions (e.g., Mercado Pago, Google Play in-app purchases, Apple App Store in-app purchases, credit card payments, PSE bank transfers in Colombia, Mercado Pago local payments in Argentina, etc.). When selecting a payment channel, you must comply with its terms of service and relevant regulations.
4.2 Virtual Currency: Virtual currency within the APP (e.g., coins, diamonds) may only be used to unlock paid content or value-added services. It does not possess the attributes of legal tender and cannot be exchanged for legal tender. Virtual currency top-ups are non-refundable except where local regulations mandate otherwise (e.g., service unavailability). If service termination occurs due to our fault (e.g., content removal without replacement), Argentine users may request a full refund within 30 days. Peruvian users are eligible for a refund in equivalent flat currency. Virtual currency pricing is determined and adjusted by us based on operational needs, with 7 days’ advance notice provided via in-app announcements.
4.3 Paid Content: Pricing, viewing permissions, validity periods, and other details for paid short dramas and value-added services will be clearly stated on the purchase page. Upon purchase, you obtain personal viewing rights that may not be transferred, shared with third parties, or used for commercial dissemination. If purchased content becomes unavailable due to copyright issues, we will provide equivalent content substitutions or virtual currency compensation.
4.4 Subscription Services: Certain value-added services are offered via subscription. Before subscribing, we will inform you of the subscription term, auto-renewal terms (including cancelation rights), and payment terms. You authorize us to charge your selected payment method at the agreed intervals. You may cancel auto-renewal at any time via the “Subscription Management” page within the app. Cancelation will stop future charges; however, if canceled on the billing date, the current period’s fee remains payable.
5. Advertising-Related Terms
5.1 Ad Display: To sustain free service operations, the APP may display advertisements during use (including splash screen ads, feed ads, video interstitial ads, etc.). All ad content must comply with applicable regional advertising regulations and must not contain false or misleading information.
5.2 Ad Delivery and Prohibited Practices:
(1) Ad Consent: We do not push ads by default. Upon first use, a pop-up notification will clearly inform you of the ad types (including personalized ads) and the basis for data usage (based on viewing history, search behavior, etc., as detailed in the Privacy Policy). Ads will only be pushed after you click “Agree.”
(2) Opt-Out: You may independently disable certain ads (including personalized ads) via “APP > Settings > Notification Management > Ad Delivery.” After opting out, only non-targeted basic ads (unlinked to personal information) will be displayed. Users in Peru may request permanent disabling of specific ad categories (excluding video insert ads), and we shall not deliver such ads again.
(3) Prohibited Actions: Interfering with ad display through ad-blocking plugins, scripts, or similar tools is strictly prohibited. Violations will result in suspension of service privileges, and any resulting losses shall be borne solely by the user.
5.3 Advertising Liability: Advertisements within the APP are provided by third-party advertising service providers. The authenticity and legality of ad content are the responsibility of the advertising service providers. Transactions between you and advertising service providers are unrelated to us, and we assume no liability. If you believe ad content infringes upon your rights, you may report it through the in-app reporting function.
6. Intellectual Property
6.1 Platform Intellectual Property: All intellectual property rights to content within the APP (including but not limited to short videos, text descriptions, icons, interface designs, logos, etc.) belong to us or our authorized parties (e.g., copyright holders) and are protected by applicable copyright, trademark, and other laws and regulations. You may not reproduce, distribute, adapt, sell, or commercially exploit any platform content without our or the authorized party’s written consent.
6.2 User Content Intellectual Property: Intellectual property rights for user-generated content (such as comments and bullet comments) you post via the app belong to you. However, you grant us a worldwide, royalty-free, non-exclusive, sublicensable license to use such content in service operations and promotions (including but not limited to displaying, distributing, and compiling it). You warrant that all User Content you publish is lawful and compliant, and does not infringe upon any third party’s intellectual property rights, privacy rights, reputation rights, or other legitimate interests. Should any disputes arise as a result, you shall bear full responsibility.
6.3 Cross-Border Transfer of Personal Information and User Rights:
(1) Cross-Border Transfer: If your personal information needs to be transferred overseas, we will notify you in advance via an app pop-up window regarding the recipient’s name, processing purpose, and security measures. Transfer will only occur after obtaining your separate consent. A Personal Information Protection Impact Assessment (PIA) will be completed prior to transfer.
(2) Exercising Rights: You may exercise your rights to access, correct, or delete your personal information via “APP-Settings-Privacy Center” or customer service channels. We will respond within the timeframe stipulated by local regulations (within 1 month for the EU region, within 45 days for Colombia, Peru, and Bolivia, within 30 days for Argentina).
7. Disclaimer and Limitation of Liability
7.1 Services Provided “As Is”: We strive to ensure stable service operation but make no guarantees regarding fault-free or error-free service, nor the absolute accuracy of content. We shall not be liable for service interruptions or unavailability caused by network fluctuations, device malfunctions, system maintenance, or force majeure events (e.g., natural disasters, policy changes).
7.2 Liability Limitations (Region-Specific):
(1) EU Region (GDPR compliant): Maximum compensation capped at the higher of the total fees paid over the past 6 months or €100; this limit does not apply to bodily injury caused by intentional/gross negligence or leakage of sensitive personal information.
(2) Brazil (LGPD compliant): The maximum compensation limit is the higher of the total fees paid in the preceding 6 months or the equivalent of 100 euros in Brazilian reais; this limit does not apply to losses resulting from damage to personal health/safety or fraudulent acts;
(3) Mexico Region (LFPDPPP compliant): Maximum compensation limit is the higher of the total fees paid over the past 6 months or the equivalent of 100 euros in pesos; does not apply to direct property damage caused by data breaches;
(4) Colombia (LGPD compliant): Maximum compensation is the higher of the total fees paid over the past 6 months or 100 euros converted to pesos; compensation for data breaches must cover actual losses and may not limit damages for bodily injury;
(5) Bolivia Region (Compliant with Consumer Protection Law): Maximum compensation limit is the higher of the total fees paid over the past 6 months or the equivalent of 100 euros in Bolivianos; no compensation limit applies to losses caused by intentional acts or gross negligence;
(6) Peru (under the Personal Data Protection Act): Maximum compensation capped at the higher of the total fees paid over the past six months or 100 euros converted to soles; does not apply to losses arising from advertising fraud or infringements involving minor consumers;
(7) Argentina Region (Compliant with Consumer Protection Law and PDPL): Compensation limits are prohibited for bodily injury and data breaches; compensation for property damage shall be the higher of the total amount paid in the past six months or the equivalent of 100 euros in pesos. If actual losses exceed the limit, compensation shall be based on actual losses.
7.3 Third-Party Liability:
(1) This service may include links, features, or services provided by third parties (e.g., third-party account logins, partner advertisements). These third-party services are independently operated and managed by the respective third parties, whose operational rules and service standards are unrelated to this platform.
(2) When you click or use a third-party service, you will be redirected to the third party’s independent interface, where its privacy policy, user agreement, and other terms are established solely by the third party. We recommend you carefully review these terms (especially those concerning personal information processing) before use.
(3) Your decision to utilize these third-party services requires your own assessment and assumption of associated risks (e.g., data security, service quality, compliance issues). Unless our intentional misconduct or gross negligence caused you to fail to recognize these as third-party services, we shall not be liable for the content, legality, security, or any resulting losses from such third-party services.
7.4 Platform Usage Risks and Security Notices: MgoShort does not guarantee that your use of the Platform, or any other features or functionalities related to the Platform, or the delivery or display of the Platform, will be available at all times, uninterrupted, free from disruption, or error-free. MgoShort also does not guarantee that the Platform is free from viruses, worms, or other security intrusions. You understand and agree that you use the Platform at your own discretion and risk, and that you use, access, download, or otherwise obtain materials or content through the Platform and any related websites or platforms at your own risk. You are solely responsible for any property damage (including damage to your computer systems or mobile devices connected to the Platform) or data loss resulting from your use of the Platform or from downloading or using such materials or content.
8. Agreement Changes and Notices
8.1 Agreement Amendments: We reserve the right to update this Agreement in accordance with laws and regulations or business development needs. The amended Agreement will be notified via both an in-app pop-up and your registered email address. You have the right to raise objections through customer service within 15 days of receiving the notification (the objection period is 10 days in Argentina and 20 days in Bolivia). If no objection is raised and you continue using the service, you are deemed to have accepted the amended terms.
8.2 Notice Delivery: All notices sent to you (including agreement amendments, service adjustments, dispute resolutions, etc.) may be delivered via APP pop-ups, announcements, in-app messages, or the mobile number/email provided during registration. Notices shall be deemed delivered upon issuance.
9. Dispute Resolution and Governing Law
9.1 Governing Law: This Agreement shall be governed by and construed in accordance with the laws and regulations of your jurisdiction. Where no relevant provisions exist in your jurisdiction’s laws and regulations, interpretation shall be based on generally accepted commercial contract principles.
9.2 Dispute Resolution: Any dispute arising from or related to this Agreement shall first be resolved through friendly consultation between the parties. If consultation fails, the dispute shall be handled as follows:
(1) EU Region: Submission to arbitration by the International Chamber of Commerce (ICC) in Paris under its Rules;
(2) Brazil, Mexico, Colombia, Peru: Submitted to the International Chamber of Commerce (ICC) for arbitration in São Paulo under its rules;
(3) Bolivia, Argentina: Submitted to the Buenos Aires Arbitration Commission (CABA) for arbitration in Buenos Aires under its rules;
(4) You may also elect to bring legal action before the competent court in the jurisdiction where our company is registered (Chongqing, China), subject to the laws and regulations of your location permitting such recourse.
Arbitration awards or court judgments shall be final and binding on both parties.
9.3 Language Effectiveness: This Agreement is provided in Chinese, Spanish and English versions. The Spanish version will be released via the “Settings-Language Switch” function in the APP and shall take effect simultaneously with the Chinese version. All language versions shall have equal legal effect where the textual expressions are consistent. In the event of any ambiguity, translation discrepancy, or content conflict between different language versions—whether in the daily interpretation and application of this Agreement or in dispute resolution procedures (including arbitration and litigation)—the Chinese version shall prevail as the definitive reference to avoid misunderstandings arising from translation errors.
10. Contact Information
For any questions, complaints, or suggestions regarding this Agreement, please contact us via the following methods:
— Customer Service Email: service@ntzmen.com— Customer Service Phone:
— Company Address: 7 Esparragal Street, Quismondo, Toledo 45514, Castilla-La Mancha, Spain— Data Protection Officer: Name and contact details;
Note: The above contact information will be updated via app announcements. The latest published information shall prevail.